Before you dial our toll-free number , please read the information below to prepare you to make your selection(s) when you call. Prior to the main. Have a question? Your satisfaction is important to us. Within our site, we provide answers to Frequently Asked Questions about your Bank of America EDD Debit. You can also ask questions about your claim using UI Online by selecting Contact Us at the top of your homepage. Note: If you are getting a phone call from the EDD, your caller ID may show “St of CA EDD” or the UI Customer Service number. Press 4 for employer account maintenance, such as updating your contact information, reporting a change of ownership, or updating a Power of Attorney. The main menu options are: Press 1 for employer statements and notices. Press 2 for e-Services for Business enrollment information. Press 0 to speak with the next available agent. Press 3 if contact us edd have contact us edd a request to complete a DE 1. After you make your selection from the main menu, you may need to make further choices.